satisfactory overall but could use improvement
The service was satisfactory overall, but nothing special. In the beginning I had to check with the agent a couple times to see what was happening, and to understand this line of business (which really is a system in need of some organization and help). Once we get regular communication establish things were much smoother. The price was also not what I was led to believe it would be initially. I was told around 850 from Illinois to Oregon. Was 1250. The driver was excellent, and called sometimes twice a day to let me know progress