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Len

美国

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Pool Supplies Superstore

I purchased Hayward W3S180T92S…

I purchased Hayward W3S180T92S ProSeries 18 In., 1 HP Sand Filter System for Above-Ground Pools thru Superstore via Amazon. I have it installed by a professional. The pump portion leaked yet the Superstore refuses to replace it w/o my returning the product. For anyone who knows pools, I can not just remove it w/o all of pool water draining. All they have to do is send me a new Hayward pump, I will replace the old one and return it immediately. Very poor customer service. I will not be buying any products from them ever again. I contacted Hayward and they told me they will handle the problem. I tried to contact Amazon which is nearly impossible.

2023-06-01