GOgoat auto parts★★★★★
Re: False Breach
Hi,
In response to my previous review, it was a false breach and not an accurate breach. I followed all the rules and to re-emphasise, it was fundedx’s mistake from the error in server time which many traders faced and were falsely breached as well.
The reason of writing it over here is due to the fact that the risk team is not responding to my emails completely despite being promised a resolution on this matter and it’s pretty much frustrating to know that despite the mistake was made on your end, I had to pay the ultimate price for it. I tried reaching out to support staff but no one is responding to it at all, and it’s been exhausting without a resolution on this matter till date.
2025-05-14有帮助 1
GOgoat auto parts★★★★★
Falsely Breached Accounts
Hi, i am writing this review in hopes that it will reach the right department so my falsely breached accounts and denied payouts can be sorted out. Will delete the review once there is a resolution to this matter.
A month ago, my accounts were falsely breached and payouts denied for 2 of my 200k accounts due to FundedX server timezone error which gave the false impression that I traded high impact news when i didn't.
With this issue being a month ago, since then I could not use my accounts neither have i received my payouts. As of 5th May, they finally responded to my email and mentioned to me that they would give me a resolution last wednesday. However, despite numerous email sent to the risk team on the update and resolution, I did not get a response since then. It's been a week and I hope that whoever is reading this is able to highlight out to the risk team to kindly look into my pending issue and give a resolution asap. Thank you.
2025-05-13有帮助 1
GOgoat auto parts★★★★★
Had some issues with my challenge…
Had some issues with my challenge account on the dashboard and happy that it was solved in time, kudos to Teejay for the promptness in solving it. Much appreciated!
2025-04-07
