Helpful and responsive customer…
Helpful and responsive customer service! When I initially received my order, it was not to my liking because the image was discolored and dark on the socks. I contacted customer service via email and they got back to me within 24 hours offering to redo and replace the socks. I would only be responsible for the shipping costs. After some questions about why I would still be responsible for the shipping costs, the customer service agent, Elsie, was very patient and explained in detail the information and answers to my questions (which made complete sense!). This is my 3rd order from them and I’ll continue to order more!