Robot vacuum missing part…
I ordered a robotic vacuum in late winter in anticipation of pool opening. It came quickly I put it aside till it was time to open pool. When I went to use it, it was missing the fine debris filter that was pictured and described in the product listing. I contacted them, they sent a whole new unit before I had the chance to say no. Figured once it came I would pull the filter out and return it. It came and no filter in replacement as well. When I contacted them again, they said, “we will contact manufacturer and see if a replacement filter was available” after waiting a couple days, I asked how that was going, got the response, “it’s a China sourced product and we are waiting to here back” they then offered me to return the first one for store credit and pick out a new vacuum. I responded with, “No I will return it for a full refund” that was 4 days ago and radio silence.