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Valentina Hoxha

美国

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Nava Health & Vitality Center

I do not recommend this company

I contacted the Nava Center to do an endocrinology consultation. They sent me several forms to fill prior to my visit. In one set of forms, they have included a form about becoming a member and paying a monthly/annual/fee. If you click the agree button, you agree to all forms including the membership. Strangely, they required a bank card for their record which made me suspicious of withdrawn money automatically after pushing the agree button since there was no way you can separate that form from other forms included. I did not push the agree button, so I called. I was told the membership is optional, but the system did not say so. Also, during the call I asked by accident if they recognize the insurance I have since I provided the info/insurance card during my previous call and included it on the online forms. I was told it covers only the blood test since they do not recognize that particular insurance. This was a different practice from other clinics I have contacted for various health issues since they ask upfront what kind of insurance you have. If I was to go ahead with the visit, etc., I would have paid from my own pocket. I would be very cautious about this company.

2025-01-28