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Tatyana Shinkarchuk

意大利

2 评价
2 被浏览
2 有帮助

2 条评价

EWA Language Learning

Be very careful with this app.

Be very careful with this app. The main goal seems to be keeping you subscribed. I was charged 39€ for an automatic renewal that I did not intend. I cancelled immediately and contacted support several times, but only received automated or copy-paste replies. No refund was issued. The subscription terms are not clear enough, and the customer support does not properly address real issues. Very disappointing experience. I do not recommend this app. Il problema non è stato ancora risolto

2026-03-27有帮助 2
EWA Language Learning

Be careful with this app.

Be careful with this app. I purchased a 3-month subscription for 39 €. When the subscription period ended, another 39 € was automatically charged without my intention to renew. I cancelled the subscription immediately and contacted support several times asking for a refund. The subscription was cancelled, but the money has still not been returned. This experience is very disappointing. The automatic renewal is not clear enough, and customer support does not help to resolve the issue. I hope the company will review my case and process the refund.

2026-03-15