Fly at your OWN RISK
We flew from Singapore to Budapest, with two layovers in Ningbo and Kunming. After our flight was rescheduled, we had to depart earlier from Singapore, which was manageable since they covered two nights in a hotel. However, we still haven't received any information regarding our claim. Upon arriving in Budapest, we were notified via email that our flight had been rescheduled again, requiring us to stay an additional four nights. Since then, I have made numerous attempts to contact them through calls, messages, and emails over the past three weeks while we are here in Europe, but have heard nothing in response. To be fair, my experience with the flight attendants, especially on Shanghai Air, was satisfactory, but the overall experience has been truly frustrating. It’s hard to imagine if I were in a more precarious financial situation, as I could easily find myself struggling in the cold winter streets. As I write this review, I am still waiting for any communication from CE regarding compensation and solutions to our ongoing issues. Also , I am with a CHILD.