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D.H.

加拿大

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Ober Health

Customer service

This is not a negative review on the Brace as I’m sure if it fit properly it would work very well. This is due to the sizing, I ordered a large as I’m 140lb, definitely did not think I would be an extra large. It fits very small, I wanted to do an exchange but the returned is apparently at my expense from Canada to the US. It is very pricy on top of the cost of the brace, I feel that the company should pay for the return and send a shipping label. The sizing is very off in there descriptions. Very disappointed I have an expensive brace that I can’t use. Not great customer service.

2024-06-25