MoviePass is a Scam!
Customer service is pretty much nonexistent so when you have a problem it’s typically not corrected. Yesterday I selected a ticket on the app but funds were never transferred to the card to pay. I waited hours for customer service but never got a response. It’s now over 24 hours later and they still haven’t responded. Previously, I frequently had problems seeing a movie 2 days in a row, the app would say that I already saw a movie today. Occasionally, when they later contacted me, they gave me additional credits but that is meaningless when I can’t use them and they don’t carry over. I think this is just a scam! If you are considering this, please know that you have to be at the theater to select and pay for a movie. I typically have to drive 25+ miles to the theater (50+ miles round trip) only to find that the app of payment card don’t work. I’ve asked for a refund but don’t get a response. MoviePass is a great idea that is wonderful when/if it works, but don’t count on it!