I checked the reviews too late
I checked the reviews too late. I ordered a ring and later read someone said they use stock photos and send you a ring that is similar, but not exactly like what you ordered. That is exactly correct. I paid over $100 for a cheap piece of costume jewelry that in America probably would’ve sold for $15. They said it was moissanite. How would I ever know if that’s true or not? At any rate, I was not satisfied, so I followed the return policy. They admitted that they received my return and they agreed to refund. However, they never sent my refund. Their immediate response when I asked about this was “call your credit card company and deal with them.” I’m not sure how it works when credit card companies have disputes with vendors, but I’m wondering if they never really get that money back from the vendor and they just credit the customer being a very good service for their credit card customer. I’m sure Lane Woods is very happy about this because then they get away with not returning the person’s money, even if the person returned the item. Please do not buy from Lane Woods. I think the good reviews you see are either from people that are willing to accept junk for a lot of money or it’s from people that work for Lane Woods. At a certain point when I was waiting for my ring, I knew it was going to be a bad situation because almost every other day, they would send me an update acting like I ordered a $10,000 ring saying “stone is being cut” then two days later, “it is being placed in the setting”, etc. etc. 🙄. Just as an aside, I ended up buying a costume jewelry ring at Macy’s. It was 10 times nicer than what Lane Woods sent me at 1/5 of the price of what Lane Woods charged. Lane Woods sends cheap junk and doesn’t follow through with pleasing the customer despite all their showy advertising.