Terrible Customer Service, Order Still Missing
I placed my order three weeks ago through Craftcloud thinking I would have it about a week later. Their techs were very helpful in advising problematic parts of my print that I was able to fix with their guidance, and production was only set back a few days. All fine. That is where my good experience ended. My package went missing for whatever reason, and they were very slow to give me any updates--only responding to one of my queries. I was last told they were reprinting my order, and have not heard any updates since despite multiple attempts to reach out. Be very wary of ordering with them if you have a tight deadline, as the window for me needing these parts is closing rapidly and I am regretting my decision to choose Unionfab.