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mom

美国

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AMC Theatres

Worst Customer Experience

Need to fix AMC A-List program. Allow for photo verification in the account and use of app to verify the customer. Allow digital student IDs to work. Schools do not issue a physical card anymore. There seems to be a lack of common sense from management all the way down. Three of four family members had physical IDs, but we were told to drive home and get the fourth persons physical ID. Spending $100 a month for this service is 100% unacceptable.

2025-03-29