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JB Fran

美国

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YFN Jewelry

Refund Scamed Again

order # YFN52395159744286720 I purchased a pair of earrings for our anniversary and was dissatisfied with them. I requested a refund on November 21st and finally on December 13th they offered a $20 refund and keep the earrings. This was a $169 item. I said no I would like to return the item for a full refund. They sent me the return address which was in China. I promptly sent the item to the address specified and waited. Finally in May the item was returned to me unclaimed by the receiver. So this is how they avoid giving any refunds by not claiming packages sent to them. So now I am out the $169 for the item and $18 for the postage to send it. I sent them a picture of the unclaimed package returned to me and there was no response from the company. Total SCAM! Update: 10-15-23 So I have jumped through all their hoops again to try to get a refund on this item, I returned it to a US address as provided "paid another $10 in shipping", they received it on August 23rd and I have asked several times for my refund over the last 2 months and have never received one. If you buy from them I really hope you like your item because you will never be able to get a refund if you don't

2023-06-17