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Everyone at BeLite is great (especially my main contact, Jamie!). They are helpful and always there when you have a question. I don't think I could have picked better people to go through for my gastric bypass. When I got to the hospital in Juarez, we were amazed at how clean and beautiful it is. Everyone was nice and attentive. You'll want to use a translating app like BeLite recommends. It's really helpful. Honestly, I don't think the US hospitals can compete with my experience in Mexico. The shuttle service was great as well. Jamie was nice and made our path to and from the hospital easy. Just follow the paperwork and ask questions if you have them. The surgeons (Dr. Jose Rodriquez Villarreal) and other hospital staff were amazing. They were polite and take the time to ensure you are doing okay. I'm glad I found them and got to experience something that's part of the beginning of my new self.