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Jim

美国

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Peloton (North America)

Thoughts on Peleton

I enjoy the content and the variety of instructors and programs to choose from. Three areas for improvement - 1) A huge mixed message of “don’t use your bikes until further notice”and “ it’s going to take 6-8 weeks to get the replacement bike stem to you.” If you’re going to announce a product fix, have sufficient replacements ready. Otherwise you’re opening yourself up to more criticism (and lawsuits). 2) Allow programs to be sorted by year created. I’ve taken to riding all of the older rides, but it takes forever to scroll through everything to get to the ones from 2019. 3) Adding more pre/post-ride stretches (especially pre-ride).

2023-06-21已认证有帮助 1