Terrible customer service
On my first flight a passenger sat in my seat and refused to get out of the seat. Then on the second connecting flight as soon as I sat down a passenger demanded I change seats. These passengers then kept changing seats. I had previously had amazing experiences with Singapore Airlines so I thought I’d provide feedback as it was once a great airline. The response and lack of an apology was so bad I will never fly Singapore Airlines again. The key to ignoring issues and feedback at Singapore is to not record anything in the cabin crew report. That way you can pretend to deny there is an issue with dropping standards. I am currently planning a number of international flights and based on how poor the response has been from Singapore I am deciding between Qatar, Air New Zealand, and Turkish Airlines as these airlines respect customers.