Terrible service! Avoid at all Costs!
Terrible service which is no compliant with statutory requirements in the EU. Customer service are terrible. Basically, I requested captions and got 2 punctuation marks added for a cost of EUR 82. Wouldn't provide a refund so suing them now and reporting them to the relevant consumer protection body. See you in Court! Avoid at all costs and I say that as a first time and never again user!