False advertising on website
False advertising on website. I placed an order for “waterproof menu” on their webpage and viewed the examples shown on the page. I was happy with its quality. After payment, I was redirected to whatsapp where they would ask for the original format of the artwork. I then asked if my menu could be folded. To my surprise they told me the material could not be folded. I had shared a screenshot of their product and showed a clear line of a fold in between the menu. The man did not acknowledge this. I then had to ask myself what could be recommended to exchange this (as that was my primary need for the menu) and he recommended a very thin PVC which is not suitable as an A3 folded menu at all. Eventually I settled for matte laminated artcard. It wasnt even folded when it came. 2 stars only for delivery packaging and printing quality of art card matte laminate.