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美国

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Certapet

Didn’t receive Vest or ID

I emailed CertaPet and informed them I did not receive my vest or ID that I had purchased. I was told that 90 days had passed and that due to their policy. My items would not be sent to me. I needed to purchase another vest and ID if I needed to get one. I never received an email, tracking information or anything saying my items had been shipped. So buyer beware if 90 days pass and you don’t receive anything. Then then your out of luck due to there internal policy that I as a customer was never informed of. My email has all the information that I explained on this review. If you like I can post the email.

2023-09-13