False advertisements
As published by Cakes & Bakes, the VIP members have free delivery for one year within M25 plus it offers 25% discount during Christmas and New Year for VIP members. I purchased the VIP membership and when tried to place order for a cake to be delivered on 31st December in Barnet (within M25), not only it didn't apply 25% discount but also it added £12.99 of delivery charges. I called 5 times on their given landline and mobile during their opening hours but no one answered the phone. At last I send them emails with all screenshots and asking them to cancel my membership. What a sham and a waste of time! Further update: I was contacted by the company through WhatsApp and the associate suggested to fix it manually at their end, but seems they fail the basic skills. The associate was applying 15% on the price which was already discounted by 10 and their argument was 10+15% makes it 25% while I tried to explain the 25% should be applied on full price, but all my efforts went in vein. Cancelling my VIP membership rather than wasting any more time further with this company.