I ordered two items from Kentfaith
I ordered two items from Kentfaith. After receiving my items I decided to return one item WELL withing their 30 day return. Is was a Changed my mind return and realized I would pay for the shipping to return. No problem with that since it's a No reason return. I read in detail what is required of me to receive an RMA authorization # from them through email only. I sent detail pictures that the one item was still brand new in box with everything originally sent with it. NO RESPONSE WHAT SO EVER!!! I waited the 3-6 days stated it would take the company to respond and send authorization # so I could pay a trackable return to them for a refund. After 6 business days NOTHING!! I then call and spoke with a rep and told them I sent everthing company requried to get that auth#. She said she would notified that department of my emails and this call and expect to hear back from them... ONCE AGAIN NOTHING. Worst customer service. DO NOT BUY FROM THEM..... I will be calling my credit card company and charging that one items full amount back...