This company is a CHINESE SCAM!!!
I bought a Umidigi a13 pro max in February of this year. In may, the charging port began not charging. I have made multiple attempts to make a claim on the 12 month warranty to no avail. I am getting no response from any of the emails or Whatsapp phone numbers. All I wanted was a replacement for a device that's still in warranty and they as a company with the policy of a 12 month warranty won't even honor it. If I could give no stars I would. DO NOT SHOP WITH THIS COMPANY. I REPEAT DO NO SHOP WITH THIS COMPANY!!!!