My endless struggle for a refund with Tazapay...
I bought two last minute tickets one for the Rijks Museum in Amsterdam the other for the Van Gogh. Rijks was gracious enough to believe me and allowed me in even though I didn't receive a proper ticket but the Van Gogh CA$64 didn't let me in. I complained to Taza they keep on asking for the same receipts again and again and not credit or refund me. Always very polite answer but do nothing. It's typical Asia unfortunately. Many similar experiences with the airlines before over the many years...smile, say I understand but do nothing. So don't put you money in Taza!