So far I like the games
So far I like the games. I wish that they told you not to put money into the Neos until after you complete all these missions or you will not get it back. But that's something they can put up somewhere. I'm out $120.00 now. And when I asked about it to a rep. They did nothing to help and proceeded to basically say "well it sucks to be you". I made the mistake of asking a few questions and then was talked to like a child after serving my country and suffering TBI. So sometimes I do have to ask more than once. The woman was very rude and very much in a bad mood. I loved the idea of the app but wish they had some people that knew customer service. I had gotten all the screenshots that was asked of me and was very polite all the way up until that work meant nothing and she had said well your money's gone now and left it with a "I suggest you learn how the games work" rather than helping me fix the issue. Otherwise I do like the site. But will be very sure to let others know my experience and that I still have 120.00 in neos that they tell you to buy for a "mission" that you don't even get the option to take back out until much later. I still can't access it when I need it because o e of the missions I need to use a friend's help to build what they're asking to complete the mission to be able to even come close to accessing my money. So until then I guess I'm stuck without it according to staff that I spoke with. We'll see how it goes. If someone doesn't help and take care of this issue I will be do e with this site.