bad key good service
I bought an Xbox Game Pass Ultimate non-stackable 1-month global edition and immediately received a key in my email. However, the key had already been used. I contacted their support live chat, and they promised to assist me within 12 hours due to the time zone differences between Israel and China. As the live support agent had promised, 12 hours later, I received a new key in my email. I believe that I ultimately received what I had originally purchased. Being a new company, I decided to refrain from giving them negative feedback as an initiative to support new competitors in the cheap key market. Instead, I gave them 4 stars and will consider giving 5 stars if my next purchase goes smoothly or 1 star if any problems arise in the future.