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Alain PETERS

意大利

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Deepseek

Issue with App Sign-In Functionality

Dear DeepSeek Support Team, I have encountered an issue with the DeepSeek app. After uninstalling and reinstalling the application, the sign-in option is unavailable. When attempting to select the sign-up option, I receive a notification that my email is already in use, but there is no clear path to resolve this issue. Could you please investigate this problem and provide guidance on how to regain access to my account? I appreciate your assistance in addressing this matter promptly. Thank you.

2025-10-01