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Jason Sloan

英国

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StackSocial

I purchased MS Office 2024 for Mac

I purchased MS Office 2024 for Mac. It would not load and activate for some reason; it was probably my computer, but the support was the worst, robotic answers, ONLY email support, no remote access, telephone, or live chat. I am in the UK, it was late, and they only answered every hour or so......Stupid answers, minimal repeated direction. 4 days of this with no outcome INFURIATING!!!! I had to threaten to elevate this to the bank. They refunded. If you require human empathetic service or support, you will only get a robot email - BE AWARE! *EDIT - Reply to StackSocial - Now you reply! After 3 mails without response!

2026-06-03