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Brenda Santacoloma

美国

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Walmart

So I brought my twenty seventeen jeep…

So I brought my twenty seventeen jeep grand cherokee trail hawk into their auto center to get an oil change.And my tie is rotated. They stripped my oil plug, they stripped my lug. Nuts on the passenger side, then tried to get me to pay for their mistakes. Even though nothing got done. The auto care manager was rude, disrespectful, discriminative and I wouldn't use the words that he called me. But yes, I got called some very derogatory things. So I contacted Walmart. Nothing has been done. I had to take my vehicle to the dealership. Where they charged me $209 to undue, what the Walmart auto center did to my vehicle. They also left scratches on my back bumper. I guess because they were trying to get my lug nuts off. So you add that to the amount of money that I had to spend at the dealership to fix the problem. But yet, Walmart is not taking accountability for what they did. This is a greedy company.And I will never give them another red penny. If you value your vehicle, do not take it to a Walmart. Auto center, take it to the dealership. Because it's not gonna cost you that much more. And you know, the work is gonna get done.Correctly.

2026-07-26有帮助 1