Lost my trust
Someone made a wrong transfer, inconvenienced me, threatened me all within 2 hours while I did not have access to my phone. I returned the wrong transfer and thought the matter was resolved. However the individual has lodged a report with DBS and DBS proceeded to do an "investigation" on the erroneous transfer and sent me an email that they would be debiting from my account. I contacted their customer support and showed evidence of the transaction that I have already returned the amount that was mistakenly transferred to me. The CS responded and told me to ignore the email and the information will be relayed to the relevant department. And today I noticed my account was debited with the amount without my consent. So be extremely aware of what you're getting into when you bank with DBS and the amount of authority they have with your money even in Singapore.