Extremely Poor Customer Care
All SurgeTrader customers have been without a trading platform for over 2 weeks. For 2 full weeks, maybe more depending on next week, we have NOT been able to trade at all. What's even more disappointing about this whole situation is that 1) other prop firms, like TFT, have already migrated everyone to DXTrade in less than a week and 2) some of those prop firms, like TFT, in the form of good customer service and appreciation for their traders, offered "compensation" for the inconvenience by adding significant virtual funds to challenge accounts, and discounts on new challenges with great terms. SurgeTrader doesn't even respond or even care about their traders. Very disappointing!!!