Thumbtack Pro is honestly one of the WORST
Thumbtack Pro is honestly one of the most frustrating platforms I’ve ever used. They charge you upfront for leads—whether the job works out or not—and those lead prices are not cheap. The problem is, a lot of these leads don’t turn into actual jobs, and when they don’t, Thumbtack still keeps your money. Even when you have a legitimate reason—like the client’s needs not matching your availability—they make it extremely difficult (or outright refuse) to issue refunds. It feels like all the risk is on the professional, while they get paid no matter what. A fair system would be performance-based—getting paid when the job is completed, not just for sending a name and a message. Until that changes, it’s hard to recommend this platform to anyone trying to grow their business.