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Debbie

墨西哥

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Linenstylish

Won't take accountability for sending me the incorrect size

I really love the idea of the outfit, but they sent me the wrong size and won't take accountability for it. They sent me the size I ordered in the skirt, which fits quite well (size small). However, they sent me a top with the size tag cut off of it and it's definitely NOT a size small (probably an XL). It's so shady that they sent a top with the tag cut out. Like they KNEW they were sending the wrong size. I contacted customer service to alert them that they sent the wrong size and they were completely unhelpful. they first offered me $8. When I said that was not a good solution, they offered me $11 and would not do anything else. All I wanted was for them to send me the correct size shirt which I originally ordered. TERRIBLE CUSTOMER SERVICE! It's so sad because I liked this look of this outfit very much, but I will not order from them again due to the awful customer service.

2024-06-05