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Beau Davidson

美国

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mammotion.com

Terrible customer support

While I had it working for the 22 days of ownership. The mower stopped charging I have sent countless emails all they keep asking for are more pictures and log feedback reports of all the emails I have sent them 20 plus photos and videos of the problem also sent them 4 log feedbacks as per their request. How many emails and logs do you need to fix the problem so in my opinion customer support is non existent that is there down fall

2023-08-06有帮助 1