Never got my refund...
Ordered a bridesmaid dress according to the measurements on their site. This dress arrived but was too big so I emailed to ask re returning and had to jump through hoops explaining why it didn't fit and send pictures of evidence of this. Finally was given a return address but this was in china so had to pay £25 to ship it. It has never arrived so I have not received my refund. Very poor system for an online shopping experience and poor customer service - do not use!!