Disappointed I Can't Get the Picture I ordered.
I ordered a framed print to go over my bed. The order was accepted and said it would ship the following week. Two weeks after that I emailed to check on the status as it was 16 days later than the ship date, and it still showed "processing". It took until the following week to find out that the European production team said the mat was too big - but the mat size was allowed on the ordering site and was much smaller than what Google says the max mat size in in Europe. When I asked what the maximum mat size they could make, they said 48". The size I ordered was 47.5"...so when I asked again what the maximum size was since I was less than the max, I was just told they would refund my money. This was done promptly. Be aware that if you buy from Europe on your bank card, you WILL be charged foreign transaction fees, so know they do not have a European clearing house. Only American. So, even though the picture was perfect, they could not make it. But I only know that because I inquired where the shipment was.