FAULTY Device and Unreliable Customer Service
Hi Im so mu h disappointed with the item., I just recieved the phone that i purchased from you.,3 days ago when upon opening screen is not working at all..,and this is supposed for my child to send today,and indint have time to wait coz i will be flying today. I wasn't thinking of buying warranty because hoping that the item you send is working at all!!! as you adverstise all the gadget that your selling is working 100% but ist all lie., Update: Same goes here .,upon receiving the item wasn’t working at all., screen js totally black.,customer service ask me to schedule to pick up the item for checking.I ask to pick up on 1 Aug but no one came,.no message at all from the CS!! Until i message them the next day ,So i requested for the next week which is today!! UNTILL NOW no one came!! then i message again the CS again Name FARHAN and “ask me if WHAT IS MY ORDER NUMBER and WEREN’T WE HAVE COLLECTED ON 1st of AUG!!!! Oh C’mon my order number is in the subject itself in our conversation!! And off course i wont be asking again if the item was collected last 1st Aug!!!!!