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Eska LLC

美国

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Potensic

Amazing drone, need to improve their C.A.R.E. service

First the part that I didn't like. When you purchase CARE(their device insurance program) it doesnt say anything about paying extra for replacement. If you hit something and send them the broken drone, it will cost $35+ shipping. If you lose the drone then it's something like $135. I wasn't expecting this. Now lets get to the good part. I have Atom 2, it's an amazing drone. Camera, flight stability even with high wind conditions, AI futures are amazing. When I had issues with the drone(due to a collision with a tree), they did everything they promised and replaced it without a hassle. Never had issues with communication, they replied every email in 24 hours. Overall I'm satisfied with my experience with Potensic.

2025-09-26