Loyalty still gets you palmed off!
Loyalty still gets you palmed off! Case ID: 14554609 Been a loyal customer for some time now across multiple years for multiple businesses - paying a fair premium for their services. Turns out there was billing errors AGAIN - as this has happened before, of duplicate billing for the same website, just the last 2x months in 2026 they've overcharged me by £51.57, that they will owe back. Customer service chat just quotes 'policy' no care given whatsoever or 'google workspace charges' which isnt right in the slightest for £8 P/M, likely will be a section 75 refund via credit card provider now - which will ultimately affect business and the website even being live! Absolute joke of a company, especially at this price! Looking at moving providers now if no remedy for the mess around offered now.