I’m beyond frustrated with this…
I’m beyond frustrated with this warranty. I spent over $8,000 on this warranty. my car has a strong gas odor inside. A certified shop confirmed there’s a leak near the engine, so I filed a claim. The inspector who came out was grumpy and rude, and he said, “I can’t take a picture of gas or exhaust fumes,” so the claim was denied. I called support and reopened the claim, but the process has been a nightmare. The inspector insisted I leave my car at the shop overnight so he could check a cold start in the morning, but he never showed up. Now, I’m stuck without a car, losing money because I can’t get to work, and still fighting to get the warranty protection I was promised. My car is still sitting in the shop, waiting for the inspector, and once again, I’ve been forced to leave it overnight. This experience has been incredibly frustrating and unacceptable. UPDATE: got a new inspector and they finally showed up late last night. He was super nice and was able to find the issues. I will remove this review when my case gets approved.