They knowingly send unusable damaged products and will not refund your money
I ordered two mugs that are supposedly created with stone. When they arrived, one looked like it was made of plastic, and the other mug has a sharp piece of the material sticking up on the rim. That sharp piece can actually cut your lip. I paid $66.00 for them and the company will not refund my money untill I ship them back to China at my own expense. The shipping costs run from $46.50 to $121.00. Otherwise they offered me 15% to 50% refund if I don't return them even though they are not usable and need to be thrown away. Especially the one with the sharp edge sticking up on the rim. I have photos to prove my side of the events.