Poor website, poor quality, poor service
Product turned up rather quickly, but it is very cheaply made. Sure it works, as good as a $20 one, but you have to get filters for it which I have no idea how because their website is so awful to use. Why did I buy it? I got it for my partner as a gift, I thought it would help his acne. It’s useless for acne. When I contacted the company and said it doesn’t work like your website says it will, they were very blunt in saying can only return if unopened - what a crock! So it took a PayPal dispute to get a proper response, and an offer of 70% refund, like much of these terrible Chinese companies offer. I decided to take that offer, because it seems barely ok for skin cleaning, not acne, and maybe it will serve some purpose down the track… cleaning a keyboard? I can’t use it for a long while, as I’ve had facial surgery and I tried just a little test and it was painful with the nerve sensitivity. So do consider things like that. That part is not their fault. What annoyed me was the poor customer service until disputed. Find one that’s not online, see what extras it comes with, because this one is cheaply done.