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Gemma Jones

英国

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Cicinia

Refund problems

I have no doubt the dresses are beautiful from this company the problem I did have was when trying to get a refund for a dress that was stitched faulty they wanted to only offer me £15 refund on a £50+ dress, back and fourth with emails to them for my refund. In the end I accepted £30 as it’s like getting blood out of a stone to get them to give a full refund as per the company refund policy which is clearly a load of nonsense as they don’t adhere to it! The hassle and the faff has put me off ordering my dresses from here for my wedding.

2023-08-10已认证