TERRIBLE. NON-STANDARD SIZING
I always buy EU38 from brands and the shoes ALWAYS fit. If not size EU38, I choose the size closest to sole measurements. I recently bought Maisie loafers from Pazzion and they turned out to be too large. This led me to realize their size chart is different (for every shoe style, FYI, and not just for Maisie!). I decide to exchange the same style for EU 34, which is the closest to my sole measurement. While the length turned out to be correct, the vamp and overall fit was too narrow, I can't even fit into them. Their return policy asks customers to shoulder return fees, but their shoe size charts are NOT reliable—so how can customers properly buy and return shoes? Returns are not even free! Now I'm paying more for returns than for the actual item! They don't even accommodate returns for online purchases in their Philippine branches so customers can save on insane fees. I've never blacklisted a brand but I'm sad to say Pazzion is gonna be it. I'd tell anyone who would listen to NOT buy their shoes online. Such a shame!! Better off getting shoes from brands like Charles and Keith.