I order a latest phone from Shopee…
I order a latest phone from Shopee telefon.sg I t arrived and the phone was outdated phone model . Entirely different from the model I order. Only the camera look exactly like the model I order the whole phone is out. it was 6.5 inches phone yet the phone was only 5.5inches. it was a very slow phone . Games from playstore unable to download. Checked with seller not responding all the time. Seek the customer service asked me to click refund. After several days they informed me that refund me only when I return the phone through signpost. So many email from so many of theirs customer service sending me different instruction. one said return by 11 august, one said return by 17 august, a one said wait for him three more days to investigated. One said this and the other said that. Really very confusing. Seller finally reply through notice highlight request to refund me $11.00 to keep the phone. when no response as i rejected the seller sent again this time said refund $10 dollars to kept the phone??? End up didn't collect the phone back by ninja which was promised to collect on the 28th July, 2023 at 12 p.m to 3p.m