Product Quality not what was on Web Site
The Product I received is no where near the quality of material depicted in the picture on their website. Much Cheaper, thinner material, fit together well. Just not what was represented. No bother sending back, as order was shipped 6-12 and arrived 7-16. Yes that is over a month. I was told please be patient, if you are not the one waiting after paying for it. I wish I could leave pictures showing the quality difference. So going back and forth with Joybos, their biggest concern is me removing this review. Got an offer of $8 and now $12. No mention of the fraud shipping a different product than showing on web site. They don't even care. Read their emails.. Dear Kurt, Thanks for your message. We noticed that you left a review about our item on Trustpilot. We are sorry to hear that you are not satisfied with your purchase. We understand your frustration, and we apologize for the inconvenience and disappointment this has caused. We would like to address this issue promptly and offer a solution that is satisfactory to you. After discussing with our manager, if you would like to keep the item received, we are happy to refund $8 to your account as compensation. Would you like to accept and delete your review on Trustpilot? Please reply to us and let us know your idea. Thanks for your patience and understanding. Please let us know if we can be of further assistance. Dear Kurt, Thank you for your message. We sincerely apologize for the frustration and disappointment you have experienced with the order. We understand that the quality of the product you received did not meet your expectations, and we are committed to helping you resolve the issue. We would like to explain to you first. The product pictures on our website are based on professional photography and are intended to clearly show functional details. But visual differences may occur due to the shooting environment, light angle, or screen display effects. Actually, the product you received is the correct upgrade model. After discussing with our manager again, if you would like to keep the item received, we are happy to refund $12 as compensation. Would you like to accept? If you agree, can you please help delete the review on Trustpilot? Please reply to us and let us know your idea. Thanks for your patience and understanding.