Had me in the first half 🤷♂️
Their website is pretty user friendly. Ordering was an easy and streamlined process. I did receive an email after my order explaining that increased orders had slowed process and ship times, which is understandable and points for addressing it at purchase. I ordered my mat on June 7th, it's currently July 1st. I have received zero communication beyond the initial confirmation and no response to the multiple emails I have sent requesting info about my order. As of now I am unsure whether or not I will receive my product. I will give them another week to at least respond before I back charge the order.