Picture trimming and cropping
I had a question about how the pictures for the shirts were going to be trimmed after I submitted an order. I sent an email and got the normal, automated response. However, a person named Rosa replied within the hour. Then another team member Vivian replied, checking to ensure I had viewed Rosa's message. At the end, Jason emailed to make sure I was taken care of. Their team was on top of my concern, Rosa sent me a preview of the shirts which totally answered my question. If you are worried about guest service and how an internet-based company handles that part, there is no need to worry here. I could not have been happier and look forward to wearing my shirt proudly.