I would have preferred 0 stars …
Edit #2 It has been almost a week since they said they wanted to help. Within minutes, I respinded with the information they requested...6 days later still NOTHING. I would have preferred 0 stars as an option. This is THE worst company EVER! From.start to.finish Alex and Chris were HUGE disappointments. I thought I had been scammed when I purchased my tickets online for a divorce trip to Hawai'i. Turns out after all was said and done Travomint controlled the return trip from Honolulu booked on Alaskan through Hawai'ian. After suffering a serious injury I had to take a leave of absence from.work and cancel my trip. Delta was amazing but Hawai'ian told me I had to go through Travomint to handle the refund. Travomint assured me they would take care of it. They did NOT take care of it. They did NOTHING. The only update I received was from the airline to let me know the flight time had changed. I am.pretty sure Chris and Alex run the company out of their bedroom in India. What a CRAP company. Avoid at all costs! Edit:Ok. So they said [publicly] that they want to assist me with the refund and resolve the issue. Let's see. I responded with the information they asked for immediately upon seeing their response 4 hours ago. So far no email to me directly. We shall see if they mean it or they just responded publicly to save face.