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美国

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KGORGE

Return Process Took 6 Weeks

I had to return a product to this company, within their return policy, as defined on the company's website. At first, they were refusing to honor the return. After I left a 1 star review on this website, they finally started to agree to honor their return policy. From that point, it took 6 weeks of back-and-forth emails to push them along. I cannot review the quality of the product, but just know, if you need to make a return, this company is very sneaky, and will try their best to avoid honoring the policy they have laid out. They will try things such as sending a fake "return accepted" email, but never actually refunding the money to your card. This part of the process took about 3 weeks. I would highly recommend spending a bit more on a reputable brand, and not this type of shady business.

2023-10-11有帮助 1